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Emergency phone numbers in the United States

Amelia Aguado
in
Expats
at
October 10, 2025

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If you’re traveling or planning to move to the United States, one of the first things you should learn is the emergency phone numbers in the United States. Beyond the well-known 911, famous for its appearance in countless Hollywood movies and TV shows, there are other helplines designed for specific situations. The emergency phone numbers in the United States cover a wide range of cases, from serious accidents to community service inquiries, and being truly prepared means understanding when to call each one and how they work.

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The main number: 911

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As mentioned earlier, 911 is the most important among the emergency phone numbers in the United States. This nationwide hotline handles incidents that pose an immediate risk to life, health, or public safety. Through it, police officers, paramedics, and firefighters are dispatched

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When calling, the operator will ask for your exact location and a clear description of the situation. It’s essential to remain calm, answer briefly and accurately, and stay on the line until you’re told otherwise. Some examples of emergencies handled through this number include fires, serious accidents, assaults, and medical crises.

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Other useful numbers

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While 911 is the primary line, there are other valuable hotlines worth knowing:

  • 211: Connects callers to community resources related to housing, food, health services, and legal aid.
  • 311: Helps resolve local issues such as reporting streetlight outages, transportation concerns, or problems on public roads.
  • 411: Provides directory assistance for businesses and individuals.
  • 511: Offers live updates on road closures, traffic conditions, and detours.
  • 988: National Suicide and Crisis Lifeline providing emotional support from trained professionals.
  • 711: Telecommunications relay service for people who are deaf or hard of hearing (TTY/TDD), allowing them to communicate via a relay operator.
  • 811: “Call Before You Dig” line, used to contact utility companies before digging to prevent damage to underground cables or pipelines.
  • 611: Customer service for most mobile phone carriers, helpful for technical or billing issues.
  • 511 (in some states): Also shares public transportation updates and weather-related travel alerts.

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Helpful contacts for visitors

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Anyone visiting the country should also save a few additional contacts that, while not strictly for emergencies, can be very helpful:

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  • Embassies and consulates: Provide assistance in cases like lost passports, arrests, or other serious incidents.
  • Urgent care and medical hotlines: Many clinics have lines for non-critical health concerns, helping avoid unnecessary 911 calls.
  • Airlines and transportation companies: Keeping their phone numbers accessible can save time if travel issues arise.

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How to prepare before you need help

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Knowing the emergency phone numbers in the United States is essential, but it’s not enough. It’s smart to take a few precautions that improve communication during a crisis. Save the most relevant contacts, both domestic and international, on your mobile device; ensure your roaming plan or local carrier allows unrestricted calls; and download official safety or transportation apps for the city you’re in, many send real-time alerts and let you report incidents directly. These simple steps can make your response faster and more effective.

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Best practices when calling

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To ensure your call is handled properly, follow these steps:

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  1. Identify yourself with your name and a callback number.
  1. Give the exact address, mentioning nearby intersections if you don’t know the ZIP code.
  1. Describe the issue clearly and concisely.
  1. Listen carefully and follow the operator’s directions.
  1. Don’t hang up until you’re told that all necessary details have been received.

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Every minute matters

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In the end, the emergency phone numbers in the United States are essential resources for anyone living in or visiting the country. Being prepared ahead of time, saving the right contacts, and knowing how to communicate effectively can make all the difference,  because in a critical moment, every minute counts.

About the Author

Amelia Aguado

As Content Specialist & Marketing Executive, Amelia contributes her knowledge in the digital environment and social media to the department: from strategy to results measurement, through the generation of online content.

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